Account Director

We are working with a Customer Experience Agency that design innovative, user friendly, digital products for their clients.

Salary: £45,000-£55,000

Location: Bristol, hybrid with lots of flex to work from home

Job type: Permanent

About our client – the Worthy & True opinion

The importance of customer experience is increasingly being recognised as the key to success. Our client partners with global brands, to help them be more customer centric. They help businesses understand their customer needs and journey, then design innovative, user-friendly digital solutions that deliver against these.

From a cultural perspective, this is an agency that offers plenty of flexibility, they operate on a remote first basis but have an office to use in Bristol should you choose to use it. As well as flexibility they offer a great working environment, without masses of hierarchy, where everyone’s opinion is valued.

Required skills & experience

You will come with an understanding ofuser research and user centred design practices for digital products.

An excellent relationship builder, you will use active listening to truly get to know your clients. You will understand their challenges and requirements and use this information to develop a client vision.

Working collaboratively with all internal departments to ensure everyone is aware of goals and objectives

Previous experience providing account leadership in an agency environment will mean you can guide and support more junior members of the account team

Responsible for negotiating high value commercial agreements with clients and delivering against internal sales targets,

Support business team to secure future business by providing documentation and feeding into pitch presentations.

You may be working at SAM level and ready to step up, or may already be operating as an established AD.

How to apply

Please upload your CV

Working with Worthy & True

We have been working with Account Directors and placing them in jobs since 2009. We build long term relationships with our candidates and clients lasting decades. We have integrity, and represent and advise you in your job search with enthusiasm and care.

As a human-centred recruitment agency, we aim to review all applications and give feedback as quickly as possible. We only work with clients who offer inclusive, supportive and safe working cultures where you can expect a great employee experience and be able to come to work as your true self. We also welcome neurodiverse individuals and applicants from ethnically diverse backgrounds