Director Account Management, UK Job at Exegy – London
Exegy provides ultra-high performance hardware-accelerated computing appliances that efficiently process and enrich market data for the world’s leading financial organizations. Exegy’s unique market data products respond to financial organizations’ growing demands for low latency, reduced cost of ownership and flexibility.
Exegy is seeking a Director Account Management, UK opening with a proven ability to create and build on existing relationships within financial services firms. The Account Management Director will have a track record of driving customer engagement and success leading to healthy and growing long term relationships.
The Account Management Director will be responsible for protecting the existing customer revenue stream through the proactive management of customer success strategies and initiatives thereby creating a foundation for healthy growth. The ideal candidate will demonstrate an ability to grow existing customer relationships by applying cross-selling and up-selling strategies driven by their ability to identify and position ways for delivering incremental and compelling business value.
The successful candidate will develop and execute account strategies focused on key customer goals, objectives and initiatives. In this role, cross-functional collaboration across Exegy will be critical to ensuring that the company’s resources are optimized in support of the customer success imperative. This role can be located anywhere in the UK, with preference for London.
If you are interested, please apply via the following link: https://exegy.bamboohr.com/jobs/view.php?id=155
No phone calls please.
No third party resumes please.
Managing a structured engagement process (regular call cadences, QBRs, usage reviews, executive touch points, etc.) to ensure customers are achieving their business outcomes and to be proactive in the early identification of any issues and/or opportunities that present themselves
Protecting the existing customer revenue with proactive strategies and action plans to address any issues that put it at risk or are impediments to relationship growth
Collaborating with all relevant cross-functional teams within Exegy including product management and development, marketing, pre-sales consulting and the executive team
Growing and managing a pipeline of new business opportunities within the assigned customer accounts
Demonstrating to customers how incremental investment in Exegy’s offerings will positively impact their business and deliver meaningful incremental value
Closing deals that make sense for both the customer and Exegy
Negotiating terms and conditions in agreements
Growing relationships with key decision makers
Maintaining an accurate and reliable sales forecast
Identifying and developing new opportunities by pursuing a deeper and on-going understanding of the customers’ strategic initiatives
Maintaining up to date product knowledge on all products and solutions
Providing competitive, customer experience and other vital account intelligence to internal stakeholders
Managing individual expense budget within policy guidelines
Ability to engage customers in business discussions concerning their goals and objectives that elevate the relationship to a trusted advisor status
Ability to apply networking skills and navigate customer politics to identify and develop new opportunities within an existing account
Ability to apply a rigorous qualification process throughout the sales cycle
Ability to position business value and outcomes that are compelling for executive buyers
Ability to understand and navigate complex buying decision making processes
Ability to apply a strong interpersonal communication skill set to secure commitments from buyers at all levels
Ability to develop and execute highly effective win plans
Ability to marshal internal and external resources required to advance customer success imperatives and sales campaigns in an optimum manner
Ability to address buyer objections in a manner that builds trust and confidence
Ability to apply a value-driven negotiating skill set
Qualifications and Experience Required
Minimum of 5-10 years of experience in account management and/or customer success, preferably including experience managing customers with $500K+ in Annual Recurring Revenue (ARR) in the financial services industry
Strong understanding of capital markets trading and market data business models and workflows
Strong understanding of electronic trading uses and existing offerings
Proficient in the use of sales and customer success technologies including Salesforce and LinkedIn
All your information will be kept confidential according to EEO guidelines.
About the Company
Company: Exegy –
Company Location: London