Engagement Lead Job at Decision – South Africa

Job Type: Full Time

Job Location: South Africa

We are looking for a strong Engagement Lead to join our Modern Workplace team within Decision Inc.. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who are we?

Decision Inc. is a technology consulting organisation. While the Company’s foundation is built in technology what makes us unique is our understanding of how to unleash the potential locked in our clients’ business and their people. We help companies to run better, grow faster and change what they do.

We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: SAP, QlikView, Microsoft, Automation Anywhere and Adaptive Insights, to name a few.

What Will You Do as an Engagement Lead?

Key Responsibility of an Engagement Lead:
Own key divisional client relationships and grow immediate team and cross-divisional demand in assigned client base

Work with leadership to deliver against divisional commercial goals

Work with the delivery team to ensure excellent in-client performance

Mentor and manage performance and foster a culture of excellence in the Modern Workplace team

Assist with scoping, proposals, and presentations from a sales perspective and with resources management and planning from an operational perspective as well as client issue resolution

Who Do You Need to Be as an Engagement Lead?

Minimum 2 years’ experience in management and/or sales role

Experience within consulting service environment

Strong problem-solving skills and good communication skills, both written and verbal

Knowledge of the Microsoft ecosystem and products and its capability (O365, SharePoint and bespoke solution development advantageous)

Ability to identify client challenges and create opportunities for improvement and client value

Ability to explain technical concepts to business users in a language they understand, and business requirements to technical delivery team

Ability to successfully manage and foster strong relationships with team and clients

Effective planning and organisational skills

Passionate and ambitious to deliver on the company’s strategic plan

About the Company

Company: Decision –

Company Location:  South Africa

Estimated Salary:

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About Decision -