Overview

Implementation Consultant (French) Job at RealPage – Barcelona, Barcelona provincia

WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!

ABOUT THE TEAM:
Who We Are

RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!

About The Team

RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

We are looking for a passionate, empathetic & motivated Implementation Consultant to join the Kigo team, which is part of RealPage. You will be part of an International Company, leader in the Property Management Industry. The Kigo Office in located in sunny Barcelona where our team is getting together twice a week, part of our hybrid work model.

What We Offer

At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.

WHAT YOUâLL DO:
The Implementation Consultant acts as the primary business consultant for onboardings and client engagements. This position brings vacation rental industry experience and the in-depth product knowledge and project management skills necessary to assist existing and new clients. The Implementation Consultant will be responsible for post-sales implementations to assist clients with all Kigo Applications and Products. The Implementation Consultant will also interact with platform migrations, training, product support, development, and QA. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.

Responsibilities

Project management and coordination with clients, creation of the implementation calendar

Providing a wide variety of post-sales consulting services in a competent and professional manner to ensure client satisfaction and a successful implementation of Kigo software products.

Provide a high level of product and business knowledge.

Develop and maintain quality relationships and communication with client teams.

Support clients through the implementation process to achieve a high level of client satisfaction.

Actively and efficiently manage implementation projects so that implementations are achieved on time and within budget to the satisfaction of clients.

Facilitate meetings and give presentations to clients and project teams.

Identify issues as they emerge, determine appropriate course of action for resolution, and follow through to make sure the problem is resolved to the client’s satisfaction in a timely manner.

Manage and schedule time to meet chargeability goals and maximize department profit.

Proactively continue to expand personal development and expertise through education and field experience.

Coordination with Account Managers and Sales departments to check existing clients’ evolution and new clients

Assist with the creation and maintenance of implementation related documents, check-lists and procedures.

Skills and Qualifications

Bilingual in French and English, also Spanish preferred

Software and/or short term rental management experience preferred

Experience working in a customer success environment required

Outstanding verbal and written communication skills; excellent presentation skills

A results oriented individual who thrives working in a fast paced environment

Must possess good organization and time management skills; project management experience desired

Able to work with little supervision, but knowing when to escalate problems

Completing multiple tasks within desired timelines

Must have the ability to work with many different personalities

Flexible, detailed, and able to successfully accept change

Take ownership of work

#LI-CM1

WHAT WE OFFER:
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.

About the Company

Company: RealPage –

Company Location:  Barcelona, Barcelona provincia

Estimated Salary:

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