Implementation Consultant Job at BanQu – Sandton, Gauteng

Job Title: Presales / Implementation Consultant

Summary: A trusted guide, project coordinator, and change agent who assists clients in the software onboarding process, including training and support, and consulting with clients to understand their needs to provide an appropriate and configured software solution.

Key Areas of Responsibility:

  • Supporting the business development/sales team in pre-sales activity, including client demonstrations and product functionality/applicability
  • Being the lead/point of contact on client implementations
  • Understanding how to obtain client business requirements and mapping them to BanQu
  • Designing solutions using BanQu functions and features
  • Identifying and managing Gaps in client requirements and BanQu functionality
  • Working and interacting with clients in the configuration of their BanQu platform organization.
  • Creating user documentation and training guides to enable client success and platform adoption
  • Conducting training sessions, virtually and/or on-site
  • Integrating the BanQu product platform with client legacy and third-party systems by working with the client and BanQu’s development team
  • Building deep client relationships during the implementation cycle and post-implementation support interactions to foster retention and expansion
  • Operating as a BanQu platform Subject Matter Expert, including the understanding and applicability of frequent new product functionality, capabilities, and enhancements

Key Desired Skills, Experience and Knowledge:

  • University degree or equivalent; continual learner; well-rounded individual with varied interests and experience
  • An analytical approach to problem solving with strong business judgment and common sense; software implementation/familiarity experience ideal
  • Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
  • Ability to multi-task, prioritize and manage time effectively
  • Effective when working independently and in team environments
  • Self-motivated; thrives in a fast-paced environment and loves a results-driven culture with a “roll-up-the-sleeves” and “get the job done” attitude; Self-starter, comfortable with ambiguity

Expected Start Date: 2022/01/03

Job Types: Full-time, Permanent

COVID-19 considerations:
All interviews will be conducted online.


Willingness to travel:

Work Remotely:

About the Company

Company: BanQu –

Company Location:  Sandton, Gauteng

Estimated Salary:

About BanQu -