Restaurant General Manager Job at AKM FOODS t/a KFC – King William’s Town, Eastern Cape

A vacancy exists in the Operations Department for a Restaurant General Manager. Reporting to the Area Coach, this person will be responsible for achieving employee P&L, customer, profit and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management.


  • Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service
  • Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing sales, operating efficiency and profitability
  • Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business
  • Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds
  • Implement restaurant training programmes for all staff to enable them to maximize performance and realize their career potential
  • Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership as necessary
  • Manage cost controls in accordance with Company Policy and Procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability
  • Manage Local Store Marketing ( activities to grow sales
  • Ensure that the training and development of employees is to Company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required
  • Achieve consistent results through team management.


  • Prior supervisory and managerial experience in the QSR Industry
  • Grade 12 (Matric) – mandatory
  • English Proficiency
  • Numeracy Proficiency
  • Computer Literate
  • Financial Acumen
  • DC Leading a Restaurant Continuously (LAR2) Certified


If you meet the stipulated requirements and you wish to apply for the advertised position,

please submit your application with quoted reference number: OPS/RGM10

Only suitable candidates will be contacted for an interview.

EE candidates encouraged to apply.

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • King William’s Town, Eastern Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have a Yum LAR2 DC Certification?


  • Restaurant management: 5 years (Required)

Application Deadline: 2022/08/12
Expected Start Date: 2022/09/01

About the Company

Company: AKM FOODS t/a KFC –

Company Location:  King William’s Town, Eastern Cape

Estimated Salary:

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About AKM FOODS t/a KFC -