Sales Associate – Online Job at Stockland – Sydney NSW
We are currently looking for a Sales Associate- Online to join our Sales and Service team supporting our Stockland Residential Communities team.
For 70 years Stockland has been building communities across Australia. It is our passion to build happy, healthy, sustainable communities that thrive.
About the role
As a Sales Associate, you will enhance Stockland’s competitive position by effectively supporting new sales enquiries and playing a key role in our Customer Journey. You will focus on phone and digital communication channels to connect and engage with customers. You will deliver market-leading customer service to support customers with their decision-making process and progression towards a new home.
This role is based from our Melbourne Head Office on Collins street while offering flexibility to work from our project offices and home. This is a Full-Time Permanent role that will require some flexibility to work 5 day shift across 7 days – Rostered evening and weekend shifts are shared across the team, still allowing a full 2 day break.
What’s important to us?
A customer focus is what drives you – you understand delivering outstanding service and being a customer advocate as you will be the first point of contact for all incoming online enquiries (telephone, website, social media and live chat)
Experience and proven track record in a customer centric role in a sales and service environment, relating to property, financial services or retail
You work well to deadlines and have strong self-management, but can also work under direction when required
You have strong communication skills and the ability to deal with all types of people
You are great with technology and can pick up new systems easily – if you have experience with Salesforce, even better, but we are happy to train you with this
You can build and maintain relationships with customers focusing on delivering exceptional service that embeds Stockland as the preferred product choice in the market
You are open to learning and looking to establish yourself into a longer-term career
Previous property industry experience ideal, not essential
Whats important to you?
Start your career in Property with a successful team
Competitive salary package
Careers with one of Australia’s Top 10 recognised brands
Access to subsidised lifestyle, health, well-being and financial services products (such as novated vehicle leasing)
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this.
We offer competitive remuneration and benefits. As a Stockland employee, you and your immediate family can access a range of financial and non-financial benefits.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today – Stockland – it’s your place.
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to [email protected]
About the Company
Company: Stockland –
Company Location: Sydney NSW