Telesales Training Advisor Job at BSI – South Africa
Location: Pretoria, South Africa
Do you believe the world deserves excellence?
BSI (British Standards Institution) the leading global standards and certification company, equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the consumer recognized BSI Kitemark™, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 81,000 clients in 172 countries, BSI is an organization whose standards inspire excellence across the globe.
About the Role
As a Telesales Advisor you will:
- Spend the day on the phone making outgoing calls and sending emails
- Describe the product benefits and any special offers to potential clients (Will train)
- Give advice about how these may benefit customers personally
- Persuade customers to attend one of our training courses
- Generating and Qualify leads
- Managing, tracking and following up on leads by calling them
- Proven experience in a sales or customer service role
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Confidence using computers
- To enjoy working with customers and building relationships
- Patience, persistence and persuasiveness
- Flexibility and quick thinking
- Perseverance and the ability to handle customer rejection.
- To be well-organized and thorough, even under pressure.
- To enjoy working within a target-driven team environment
- To understand and comply with the main KPI’s required for telesales
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
About the Company
Company: BSI –
Company Location: South Africa