Trade Sales and Customer Service Representative Job at Universal Business Team – Melbourne VIC

The Company

We are delighted to take this role to market for our client Allcon Group. They service their prestigious clients within the Concrete Construction Industry throughout Australia. They deliver innovative products including hand tools, equipment, and consumables directly to the market. They strive to provide excellent customer service and value for money to their clients. Boasting an engaging and fantastic team culture with modern offices based in Croydon South.

The Role

This is an excellent opportunity to take the next step in your career for a Trade Sales and Customer Service professional with a strong interest or background in the construction and/or trade sector. The purpose of the role is to provide exceptional customer service via telephone, email and in person at the trade counter. You will demonstrate a solutions-based mindset and enjoy selling products by offering advice and personal recommendations.

Key responsibilities will include:

  • Assisting customers enquiries in person, email and phone
  • Following up sales leads and creating quotes
  • Providing technical advice and guidance to customers and sales support to the on the road sales team
  • Assisting with offloading stock into the warehouse from time to time (some heavy lifting)

What are we looking for?

  • A passion to deliver exceptional customer service
  • Someone who is not afraid to think outside the box and bring fresh ideas to the table
  • An organised and efficient working manner with proficient Microsoft Suite
  • A self-motivated team player with strong communication skills and the ability to engage with both trade and general public customers
  • Prior knowledge in the construction or trade sector is not essential but would be highly advantageous

What is in it for you?

  • A strong salary and career progression
  • Become part of a welcoming and friendly team environment that really value individual contribution
  • A wonderful company culture in which you will feel appreciated and respected
  • Modern offices with trade store on site
  • We have worked with Allcon before, and they are one of our most valued customers!

Please apply today and your application will be given immediate attention

About the Company

Company: Universal Business Team –

Company Location:  Melbourne VIC

Estimated Salary:

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About Universal Business Team -